High class hospitality can bring out
the appeal of people and the company


High class hospitality
provided by a team of professionals

JW Solution was established by World Staffing, a provider of outsourced services in various industries, and JTB Communication Design, a human resource training and consulting company. JW Solution is a comprehensive human resource service company dedicated to Hospitality Outsourcing®.

WORLD STAFFING:Hiring high quality people/Know-how of management Jtb Communication Design:Education using distinctive methods/Organizational design know-how A comprehensive human resource service company dedicated to Hospitality Outsourcing®.

What is Hospitality Outsourcing®?

We use JTB Communication Design’s 30 years of experience in human resource education to provide high-quality services that different us from other companies.


Education curriculum

We provide human resource education solutions by using the employee training methods of the JTB Group, which has a proven record of experience with training people in a broad range of business sectors.

A clearly defined career path structure allows supplying the most suitable people for every requirement

An education system that we are constantly improving in order to upgrade hospitality skills and support career advancement clearly differentiates our people from the workforces of our competitors. We are consistently improving the quality of our hospitality by providing continuous education that matches the skills and career goals of each individual.

Career advancement image

Hospitality backed by people with a strong desire to improve their knowledge and skills

A sound foundation for giving people training that transforms human resources into valuable resources along with the enjoyment of developing their skills and accomplishing goals that match each individual’s life style.


Creation of the best quality cycle

High-quality services provided by high-quality people who receive high-quality of education. High-quality services help improve the quality of education programs, thereby making it possible to further raise the quality of the workforce. This is the best quality cycle of JW Solution.

The best quality cycle

Our curriculum


The businesses of
JW Solution

In the hospitality industry, the people who serve guests are the face of the brand and the kizuna (connection) with each guest.
We recruit and train people who perform this vital role in order to provide outstanding hospitality.

Our focused areas


Temporary staffing

We supply people with the outstanding hospitality skills needed to meet the requirements of each customer.


Placements/Temporary-to-permanent staffing

For customers who want a directly employed workforce, we supply the most suitable people from Japan and other countries.



Performing specific tasks for our customers results in a higher quality of services and a lower volume of work that customers need to handle internally.


Hospitality education/Seminars

We use our broad range of knowledge to hold classes and seminars that enable employees to provide outstanding hospitality.

Business profile


Recruitment information

Seeking people who want to acquire global class hospitality skills in order to create good memories and impressions for guests

More about recruitment


Message from the president

JW Solution was created to be a source of new human resource solutions for the hotel industry, where there is currently a severe labor shortage. Everyone at the company is a hotel hospitality professional. Our services are backed by the recruitment and human resource management expertise of World Staffing and the training programs of JTB Communication Design that incorporate this company’s distinctive hospitality method.

The Japanese government’s Tourism Vision to Support Japan’s Future has the goal of increasing the number of annual foreign visitors to 60 million by 2030. Serving these visitors will require people with specialized hospitality skills. People from Japan and other countries will be needed to provide hotel guests with outstanding services. Our goal is to use these services to achieve a diverse array of “the ways we live.”

President Shinji Honda


Corporate Profile

Name JW Solution Co., Ltd
Share capital 400 million yen

World Holdings 50.0%
JTB 37.5%
World Staffing 10.0%
JTB Communication Design 2.5%

License numbers Staffing business: Worker Dispatching Undertaking (License No. 派(Ha) 13-314227)
Placement business: Fee-charging Employment Placement Business Provider (License No. 13-ユ(Yu)-311064)
Tel 03-6695-6580
FAX 03-6695-6581
Address NBF Comodio Shiodome, 2-14-1 Higashi Shinbashi, Minato-ku, Tokyo



As a human resources concierge, we will provide the best possible proposal for each customer.
Please contact us for assistance with any type of issue.

TEL. 03-6695-6580